Underutilisation of NDIS plans

This project explores why the National Disability Insurance Scheme (NDIS) plan use varies across NDIS participants in Victoria.

The Victorian Department of Health and Human Services (DHHS) commissioned this project because we know that low use of NDIS plans is a significant issue.

We need an in-depth exploration of the groups and support types that are most affected, the reasons for variation in utilisation and recommendations for policy interventions to address the problem. We are interested in exploring the difference in plan use in groups, such as urban versus regional participants, people from culturally and linguistically diverse (CALD) backgrounds, and those who identify as Aboriginal and Torres Strait Islanders.

The results from the study will help find better ways for NDIS plans to be allocated and spent. Overall, our recommendations could lead to better matching of NDIS Plans to participant needs, removing some of the barriers and ultimately improving the lives of NDIS participants.


Disability and Health Unit, Centre for Health Equity, Melbourne School of Population and Global Health Project Team:
Professor Anne Kavanagh
Dr Ashley McAllister
Dr George Disney
Dr Alexandra Devine
Dr Mediya Rangi

More information

alexandra.devine@unimelb.edu.au or 0415 570 109
mediya.rangi@unimelb.edu.au or  0439 695 602